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What is digital transformation?

Okay, so the question comes up a lot about what is “digital transformation?” I hear it from churches, I hear from missions organizations, I hear from nonprofits. And the answer is: it’s been a buzzword.

The reality is, every organization has already begun their process of digital transformation; you see, you would probably have an accountant and your accountants not going out there and getting a paper and pencil ledger to keep track of the books. They’re out there using Sage or MYOB, or Xero or QuickBooks. They’re using some sort of digital process to do that… and that’s really what digital transformation comes down to: it comes down to utilizing technology and processes to improve an organization.

Now, specifically, when it comes to churches, missions, organizations and nonprofits, there’s a little bit different of an applicability of that, but for the most part, today, that means adopting the cloud. And that means utilizing software that’s housed somewhere else off in the internet, to be able to make the most for your organization. And that’s going to come down to oftentimes making use of the donations that either Microsoft or Google makes available to you.

So that’s the basics of where you would kind of start as things move and progress, you’re going to see more and more organizations need to adopt automation technologies, and that’s becoming more and more prevalent today. Whether that’s through bots, whether that’s through apps, we’re going to see more and more of that adoption as we go, and more and more, the term “digital transformation” is going to come synonymous with that as well. I hope this helps to give a definition of what digital transformation is.

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