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Tech Platforms

Hardware

The following are hardware requirements you must meet for full SLAs to be in effect.

Desktops

Business or Enterprise models with the following characteristics:

  • Make: HP (preferred) or Dell
  • Warranty: Current
  • CPU: Intel i3, i5, i7 @ 2.4+ Ghz
  • RAM: 8+ GB
  • Storage: 256+ GB Solid State Drive (SSD)
  • OS: Windows 10 Pro

Laptops

Business or Enterprise models with the following characteristics:

  • Make: HP (preferred) or Dell
  • Warranty: Current
  • CPU: Intel i3, i5, i7 @ 2.4+ Ghz
  • RAM: 8+ GB
  • Storage: 256+ GB Solid State Drive (SSD)
  • OS: Windows 10 Pro
  • Resolution: 1920×1080 or higher

Accessories

  • Mice: Unit supplied with Desktop/Laptop by manufacturer or Logitech. Wired preferred.
  • Keyboard: Unit supplied with Desktop/Laptop by manufacturer or Logitech. Wired preferred.
  • Monitor: Resolution of 1920×1080 or higher, minimum size 23″ or higher.

Firewalls

  • Ubiquiti USG
  • Ubiquiti USG-Pro-4

Switches

  • Ubiquiti US-24
  • Ubiquiti US-24-250W
  • Ubiquiti US-24-500W
  • Ubiquiti US-48
  • Ubiquiti US-48-500W
  • Ubiquiti US-48-750W
  • Ubiquiti US-8
  • Ubiquiti US-8-60W
  • Ubiquiti US-8-150W
  • Ubiquiti US-16-XG

WiFi Access Points

  • Ubiquiti UAP-AC-LITE
  • Ubiquiti UAP-AC-LR
  • Ubiquiti UAP-AC-PRO
  • Ubiquiti UAP-NANOHD
  • Ubiquiti UAP-AC-HD
  • Ubiquiti UAP-AC-SHD
  • Ubiquiti UAP-XG
  • Ubiquiti UAP-AC-M-PRO
  • Ubiquiti UAP-AC-M

Network Attached Storage (NAS)

  • QNAP SMB and Enterprise models
  • Synology SMB and Enterprise models

Software

The following are software requirements you must meet for full SLAs to be in effect.

Operating Systems

The following operating systems are supported for managed services.

  • Windows 10 Pro/Business/Enterprise (Desktops/Laptops)
  • Windows Server 2019 (Servers)
  • MacOS Catalina (Desktops/Laptops)
  • Android 8 (Oreo), 9 (Pie) (Phones/Tablets)
  • iOS 13+ (Phones/Tablets)
  • Ubuntu Linux Server 16.04, 18.04, 20.04 (Servers)

Line of Business (LOB)

We offer training and direct support for the following software. Other software we support on a best-effort basis.

  • Logos 8
  • Microsoft Office 2019

Cloud

The following cloud environments are supported for managed services.

  • Microsoft 365 (M365)
  • Microsoft Azure
  • Digital Ocean