Tech Platforms

Hardware

The following are hardware requirements you must meet for us to meet our service obligations. Other hardware may be supported on a “best-effort” basis at our discretion.

Desktops

Business or Enterprise models with the following characteristics:

  • Make: HP (preferred), Dell, or Microsoft Surface
  • Warranty: Current
  • CPU: Intel i3, i5, i7 @ 2.4+ Ghz
  • RAM: 8+ GB
  • Storage: 256+ GB Solid State Drive (SSD)
  • TPM 2.0 Module
  • OS: Windows 10 Pro, Windows 11 Pro
  • End of Life: No

Laptops

Business or Enterprise models with the following characteristics:

  • Make: HP (preferred), Dell, or Microsoft Surface
  • Warranty: Current
  • CPU: Intel i3, i5, i7 @ 2.4+ Ghz
  • RAM: 8+ GB
  • Storage: 256+ GB Solid State Drive (SSD)
  • TPM 2.0 Module
  • OS: Windows 10 Pro, Windows 11 Pro
  • End of Life: No
  • Resolution: 1920×1080 or higher

Accessories

  • Mice: Unit supplied with Desktop/Laptop by manufacturer or Logitech. Wired preferred.
  • Keyboard: Unit supplied with Desktop/Laptop by manufacturer or Logitech. Wired preferred.
  • Monitor: Resolution of 1920×1080 or higher, minimum size 23″ or higher.

Servers (Physical)

  • Make: HP or Dell
  • Warranty: Current
  • RAM: 32+ GB
  • Storage: Solid State Drive (SSD) Array
  • OS: Windows 2016 Standard/Datacenter, Windows 2019 Standard/Datacenter, Windows 2022 Standard/Datacenter
  • End of Life: No
  • Uninterruptable Power Supply

Firewalls

  • Ubiquiti USG
  • Ubiquiti USG-Pro-4
  • Ubiquiti UXG-Pro-US

Switches

  • Make: Ubiquiti Unifi
  • End of Life: No

WiFi Access Points

  • Make: Ubiquiti Unifi
  • End of Life: No

Network Attached Storage (NAS)

  • QNAP or Synology SMB and Enterprise models
  • End of Life: No

Software

The following are software requirements you must meet for us to meet our service obligations. Other software may be supported on a “best-effort” basis at our discretion.

Operating Systems

The following operating systems are supported for managed services.

  • Windows 10, 11 Pro/Business/Enterprise (Desktops/Laptops)
  • Windows Server 2016, 2019, 2022 (Servers)
  • Ubuntu Linux Server 18.04, 20.04 (Servers)

Line of Business (LOB)

We offer training and assistance for the following software. Other software we support on a best-effort basis.

  • Logos 9
  • Microsoft Office 2019
  • Planning Center
  • Mailchimp

Cloud

The following cloud environments are supported for managed services.

  • Microsoft 365 (M365)
  • Microsoft Azure
  • Digital Ocean